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Practice Scheduler
Category: Health Care Industry
  • Your pay will be discussed at your interview

Job code: lhw-e0-90642392

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Eastern Maine Healthcare System

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
  2 Views, 0 Applications  
Practice Scheduler
**POSITION SUMMARY****:** The Schedulers are responsible for scheduling all cardiac appointments for both NECA Office and the EMMC Campus. They schedule all orders for the 31 NECA providers and are all responsible for scheduling all cardiac referrals for outside providers referring in.
* Manage incoming telephone lines
* Schedule new patient and follow up appointments for multiple providers
* Communicates with patients regarding appointments and instructions for procedures and tests
* Document information in Patient's chart.
* Direct patient contact at check in and check out
* Process insurance prior authorization and document
* Graduate/equivalent of a 2-year program in a medical science field or equivalent in work experience.
* Medical terminology
* 1-2 years' experience with personal computers and frontline customer service** **
**EXPERIENCE PREFERRED: **2 years in a healthcare setting
* Excellent customer service skills
* Knowledge of insurance referrals
* Ability to work both independently and as a team
* Clear and effective communication skills
* Ability to multi-task
* Keyboarding skills of 35 wpm
* Familiar with Microsoft Office software
* Ability to coordinate schedules for multiple physicians and physician extenders in a fast paced environment
* Pleasant, friendly manner, neat appearance
**PHYSICAL REQUIREMENTS:** Sitting, standing, reaching, bending, walking and stretching, hearing/verbal/visual acuity, ability to keyboard for extended periods of time.
**WORKING ENVIRONMENT:** A busy, oftentimes stressful, ambulatory facility providing direct patient care, considerable amount of direct patient/customer contact.

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